It's a new year, and that means we all look forward to what this year has in store. Today, however, we're taking a moment to look back and reflect on 2023 and examine how the year unfolded in terms of a few statistics and insights!
Summary
User Activity
Earlier this year, we achieved the milestone of 5 million registrations! To give you an idea, that's nearly as many people as the combined population of the world cities Berlin (Germany) and Barcelona (Spain)! The number of registered users increased by an average of 32K new players per month throughout the year.
On average, 36K unique users played per day and 229K per month. Together, they played for a total of 24 million hours on the servers. On average, users played for 109 minutes (~2 hours) per session and 523 minutes (~9 hours) per month. The busiest day on our servers this year was on October 29th during the Halloween event, with 59K unique players and a collective playtime of 114K hours. December turned out to be the busiest month on average, with an average of 44K unique players per day and 80K hours of playtime per day.
Furthermore, the community gathered almost 2 million achievements and 6750 awards across the year, and started a whopping 4.4 million jobs in just November and December (of which roughly half were completed while on the servers)! The community also engaged in delivery events as part of the Fruity Freight Fiesta and Halloween events, respectively completing 270K jobs in June and 81K in October.
Enforcing Driving Safety
Managing such a large number of players also comes with the responsibility for our team to maintain order on the servers and let users play in harmony with each other. Players who misbehave or spoil the fun for others can be reported. Throughout the year, we received a total of 1.4 million reports, with approximately 1.2 million in-game reports and 213K web reports. Together, these resulted in 222K bans (including 5144 permanent bans), with 104K issued retrospectively via web reports and 118K directly in the game. In response to these bans, we received a total of 71K appeals (meaning roughly 1 appeal for every 3 bans), of which 6% led to a modification of the ban duration or a complete lifting of the ban.
Technical Support
Our Support Team stood ready to assist players in need throughout the year. They provided assistance in over 53K support tickets. Thanks to our international and flexible team, we can offer this help in multiple languages, allowing players who may not be proficient in English to participate in the community as well. Out of the 53K support tickets, most (35%) were handled in English, followed by Turkish (22%), Russian (12%), German (9%), and Polish (7%); the remaining 15% involved other languages.
Previously, we managed support-related matters through the help section on the forum, which is used to a lesser extent today but where our team still stands ready; in 2023, it involved 524 support topics. Additionally, community members can assist each other and interact with our support team through the support channel on our Discord server; this year, over 191K messages were exchanged in our support section on Discord. Furthermore, the team processed 3742 ModMail tickets via Discord this year (some of which are also related to Discord moderation).
Virtual Trucking Companies
By the end of 2023, over 162K users were members of one of the 50K Virtual Trucking Companies (VTCs). About 40% of all VTCs are 'lone wolves', where the owner is the only member. At the end of the year, 668 VTCs had more than 20 members, with 306 VTCs having more than 50 members; 94 VTCs held the Validated status, and 58 had the Verified status. Three VTCs surpassed the magical threshold of 1000 members: China ACC Team, China RPG Team, and Viva Trucking. Congratulations on that impressive achievement!
The majority of VTC members were part of small- (2-4 members) to medium-sized (5-19 members) VTCs: 39% and 15% of all members, respectively. Over 14% of all members were part of a VTC with an accredited status (Validated or Verified). The top 1.3% largest VTCs possessed 33% of all VTC members!
Events
Users frequently come together in various ways. Some do so by exploring busy areas, while others attend or organise events. Throughout the year, a total of 3441 events were organised, with 76% hosted by VTCs. That averages out to 9 events per day! For these events, a collective 280K sign-ups were made by individual players and 42K by VTCs; that's an average of 81 individual and 12 VTC sign-ups per event! The most sign-ups in 2023 were for our official event Real Operations V15 (2549 individual and 176 VTC sign-ups). The two most popular events organised by the community were Trucky 6 Year Anniversary (876 individual and 57 VTC sign-ups) and RCCG Real Operations V1 (607 individual and 121 VTC sign-ups).
For 34% of the events, a request was submitted to organise them on one of our dedicated event servers. These are private servers specifically tailored to managing large and important events, providing event organisers the opportunity to run events under special rules and conditions. This year, we were able to facilitate 72% of these requests, free of charge.
Community Platforms
TruckersMP community members seeking interaction outside the game primarily gather on our forum or our official Discord server. To date, over 292K users have accounts on the forum. Collectively, they were responsible for 3405 new forum topics and 42 thousand posts in 2023. Additionally, a total of 43 thousand status updates were shared, and you all responded massively with 124K reactions (with LIKE at 31% and AWESOME at 21% being the most used reactions). The top 3 community members who received the most reactions to their forum content this year were Killua (4651 rep), L-DR@GO (3165 rep), and 3749771 (3122 rep).
In December, we hit the magical milestone of 200K users on Discord! Thanks to you, our server is and has remained among the top 1% largest Discord Communities in the world (both globally and within the Gaming category) — thank you! Additionally, 23K Discord servers are subscribed to and stay updated with our announcements in their own servers. Together, you exchanged more than 2.8 million messages and spent almost half a million minutes in voice channels on Discord!
TruckersMP Team
Our team has been quite active this year, growing significantly to continue delivering all the services you expect from us. Throughout the year, our team expanded from 208 to 271 members, a net growth of 30%! This growth is spread across all teams. To give some examples: the Game Moderation Team went from 104 to 132 members, the Add-On Team from 4 to 10, the Translator Team from 21 to 29, the Event Team from 31 to 44, and our Media Team doubled from 7 to 14.
New team members joined through one of the eight recruitments held this year, through which we received a total of 2306 applications, of which 134 (6%) were successfulin the end. The most popular department, based on the number of applications, was our Game Moderation department, with 1388 applications (60% of the total). Interested in joining as well? Keep an eye on our recruitment page and socials!
Fun Facts Time!*
* based on Data from November and December
- Lights on, folks! Players got the boot 178K times for forgetting to turn on their lights. Yep, even Twitch streamer LIRIK got caught twice on December 22 (you can check the VOD here). We would love to see you back on our servers in the future – just remember to flick those switches, Kappa!
- Naptime kicks! A total of 2.1 million kicks happened due to players catching some Zs. Don't snooze too long, or you might lose your spot!
- Overambitious drivers alert! 2118 automated kicks were issued because players tried to tackle the Kirkenes quarry adventure with double trailers. Come on, guys, that road isn't made for such long trailers. Let's keep it sensible!
- Fix it, fix it real good! The most used command?
/fixwith a whopping 2.9 million times. And oh dear, 11 thousand of you forgot the slash and just typed fix. Whoops! - Over 4.4 million jobs were started on the servers, of which 52% was completed! 10% were cancelled, while the remaining 38% was lost in the void (which includes ending the job after disconnecting from the TruckersMP servers, ending it in singleplayer or in Convoy mode, or never ending the job).
- What about the chat? "Sorry" and its variations hit the chat 304K times in just two months, and ended up being the most used term. And guess what's right behind it? Over 173K mentions of "rec," with 12K of them being the infamous "rec ban," which some players tend to say when they have recorded an incident on the roads. Coincidence? We think not!
- Wave it like you mean it! Players sent 83K waves to each other. Keep those friendly waves coming, o/
- Hello, Hallo, Salut, Ahoj, Privyet! From all non-English greetings, Turkish greetings (commonly abbreviated 'sa' and 'as') clocked in at 74K times. Salam alaikum, kankas! Our German pals followed with 'moin', which amounted to 9K times. Guten Tag, liebe Freunde!
- We noticed that various German VTCs were quite active recruiting in-game, but Husky Logistik stole the show with over 6K messages in just two months. Talk about active recruiting! Shoutout to our German Huskies!
That's another year wrapped up! Here's to another year of adventures and exciting developments in the TruckersMP community. Thank you for being a crucial part of our journey! Keep those wheels turning, and we look forward to seeing you on the roads in 2024. Safe travels!
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